Effective Date: 25 September 2023

Welcome to Call Me Daddy Clothing Brand's e-Store! We're thrilled to have you here, but before you begin your shopping experience, we kindly ask you to carefully read and agree to our Terms and Conditions. Your use of our website and any purchases made through it are subject to the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or making purchases from our e-Store.

1. Acceptance of Terms

By accessing or using our e-Store, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions. Call Me Daddy Clothing Brand reserves the right to modify or update these terms at any time, so please revisit this page periodically.

2. Privacy Policy

Your use of our e-Store is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please take a moment to review this policy.

3. Orders and Payments

• Order Placement: When you place an order through our e-Store, you are making an offer to purchase our products. All orders are subject to availability and acceptance.

• Payment: We accept payments through the methods specified on our website. Payment must be completed in full before we process and ship your order.

4. Shipping and Delivery

• Shipping: We strive to ship your order promptly after payment is received.

• Delivery: We will deliver your order to the address provided during the checkout process. It is your responsibility to ensure the accuracy of the delivery address. We cannot be held responsible for any issues arising from incorrect delivery information.

• Shipping Charges: We do not charge a shipping fee within UAE and estimated delivery times are displayed during the checkout process.

5. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on our policies regarding returns, exchanges, and refunds.

6. Product Descriptions

We make every effort to provide accurate and comprehensive product descriptions. However, we do not guarantee that product descriptions or other content on our e-Store are entirely error-free, complete, or up-to-date. If you receive a product that does not match the description, please contact us promptly.

7. Intellectual Property

All content featured on our e-Store, including logos, images, text, and graphics, is the intellectual property of Call Me Daddy Clothing Brand and is protected by copyright, trademark, and other applicable laws. You may not use, reproduce, or distribute our content without our explicit consent.

8. Limitation of Liability

Call Me Daddy Clothing Brand shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our e-Store or the purchase of our products.

9. Governing Law

These Terms and Conditions are governed by the laws of United Arab Emirates, without regard to its conflict of laws principles.

10. Contact Information

Should you have any questions or concerns about these Terms and Conditions or our e-Store, please reach out to us at hello@callmedaddy.co.

By using our e-Store, you confirm your acceptance of these Terms and Conditions and acknowledge that you possess the legal capacity to enter into this agreement. We appreciate your support and hope you enjoy shopping with Call Me Daddy Clothing Brand!

Effective Date: 25 September 2023

Welcome to Call Me Daddy Clothing Brand's e-Store! We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our e-Store. By accessing our website and making purchases, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: This includes your name, email address, phone number, and shipping address, which are necessary for processing your orders and delivering them to you.

Payment Information: We collect payment details, such as credit card numbers or other payment methods, to facilitate secure transactions. This information is encrypted and securely processed by our payment service providers.

Account Information: If you create an account on our e-Store, we may collect and store your login credentials.

Communication: We may keep records of any communication you have with us, such as emails or customer support inquiries.

Usage Information: We automatically collect data about your use of our website, including your IP address, browser type, operating system, and browsing habits. This helps us improve our website and tailor your shopping experience.

Cookies: We use cookies and similar tracking technologies to collect information about your online activities. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including verifying payment, providing shipping updates, and handling returns or exchanges.

Customer Support: To respond to your inquiries, requests, and concerns.

Marketing: To send you promotional emails and newsletters about our products, special offers, and events, where permitted by law. You can opt-out of these communications at any time.

Website Improvement: To analyze website usage and performance, identify trends, and enhance our e-Store's functionality and content.

Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.

3. Information Sharing

We may share your personal information with:

Service Providers: Third-party service providers that assist us in processing payments, delivering orders, and other essential functions.

Legal Requirements: When required by law or legal process, we may disclose your information to government authorities or other parties.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure.

5. Your Rights

You have the right to access, correct, or delete your personal information, as well as to withdraw consent for marketing communications. Please contact us using the information provided below to exercise these rights.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the revised policy will be effective immediately upon posting.

7. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at hello@callmedaddy.co

By using our e-Store, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting Call Me Daddy Clothing Brand with your personal data.

Last Updated: 14 January 2024

To ensure our customers shop with confidence, Call me Daddy offers a comprehensive return and refund policy. Please read the following guidelines carefully:

1. Return Policy:

Eligibility for Returns:

• Items must be in their original and resellable condition.

• All tags must be attached, and any packaging should be intact.

• Returns must be initiated within 7 days of purchase.

• A full refund will be issued in the form of a store credit to the value of the goods returned.

Conditions for Return:

• For hygiene and safety reasons, clothes cannot be exchanged or refunded unless there is a clear manufacturing fault.

• Items purchased during sale or promotional periods can be exchanged within 3 days of purchase, with no refunds provided.

• Gift items received through promotions should be returned along with the purchased product to qualify for an exchange.

• To ensure transparency and fairness, please be aware that the consumer shall not be entitled to a refund or exchange in the following cases:

o Changing His Mind: Customers changing their minds about the purchased item are not eligible for a refund or exchange.

o No Defects: Items free from any defects are not eligible for a refund or exchange.

o Lower Price Elsewhere: If the item is available elsewhere at a lower price, a refund or exchange will not be granted.

2. Exchange Policy:

• Exchanges are accepted within 14 days of purchase.

• The exchanged items should be in their original and resellable condition with all tags attached, any packaging intact, and accompanied by a valid receipt.

3. Refund Process:

All non-faulty returns will be refunded in the form of a store credit, which can be used at your convenience over the following 3 months.

4. Exceptions:

Cash refunds will be considered in the case of manufacturing defects.

Call me Daddy does not accept responsibility or liability for lost, damaged, stolen, or any unauthorized use of cards.

5. Contact Information:

For inquiries or assistance regarding returns and refunds, please contact us at hello@callmedaddy.co.

Our policy is designed to protect your rights and ensure a seamless shopping experience. Thank you for choosing Call me Daddy. We value your custom and welcome your feedback to continuously improve our services.